DocuGenius automates claim intake, validation, and routing for regional insurers. Built for the markets growing 11–66% per year, where the team that processes claims fastest captures the share.
Regional insurers across SE Europe are riding double-digit premium growth without the team to match. DocuGenius lets the same team process 2–3× the claim volume with editable rules and a full audit trail, deployed in weeks beside your existing core.
Three steps: ingest, apply your rules, push structured output. Sits alongside your existing stack.
Health claims, property losses, motor, PDFs, scans, photos, portal uploads from across SI / MK / AL / HR / RS / BA. Multi-LLM agents handle the document chaos.
Local compliance and claims teams own the rules directly. Visual decision flow, as intuitive as editing a spreadsheet. No developer tickets, no release cycles, no waiting.
Structured output pushes straight into Salesforce via our AppExchange app, or to regional ERPs and legacy cores via standard APIs and file imports. Sits alongside your existing stack, no rip-and-replace, no 18-month integration.
+66%
Health insurance premium growth in North Macedonia in H1 2024, the volume is here now.
2–3×
Claim volume the same team handles with the AI Claims Employee deployed.
Same-day
Customer turnaround for clean claims, vs. 3–10 business days manual.
No case study needed — score your own operation. These are the thresholds where adding people stops keeping up with the volume.
The cost of standing still: at a loaded cost of €25–50 to handle a claim by hand, a 5,000-claim month is €125k–250k of processing — most of which never needed a person. Every day a clean claim waits is turnaround you're losing to a faster competitor. DocuGenius clears the routine work so the same team handles 2–3× the volume, with same-day turnaround on clean claims.
A 15-minute walkthrough on a real document — yours or ours. Pilot environment live in under a day.
Regional insurers don't need a US enterprise SaaS quote. They need a deployment in weeks.
DocuGenius
Built by ITQuarks in Skopje. Regional team, regional language support, sized for the markets we operate in.
Manual / generic OCR / RPA
US / UK SaaS vendors without regional presence, regional language support, or local rule engines.
DocuGenius
From €500/month Starter. Pilot live in under a working day. ROI visible in weeks.
Manual / generic OCR / RPA
Enterprise SaaS quotes from €100k+/year. Six-month implementations before first claim flows.
DocuGenius
Visual decision rules edited by your compliance and claims team. No developers needed.
Manual / generic OCR / RPA
Black-box AI you can't audit, or RPA scripts that break with every form change.
Related reading: The hidden cost of manual claims processing
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